The Fabric Workshop and Museum (FWM) is a contemporary art museum, with an internationally-acclaimed Artists-in-Residence (AIR) program, located in Center City, Philadelphia. Founded in 1977, FWM encourages artists at all stages of their careers to experiment with new materials and new media in a veritable living laboratory. FWM is easily accessible via public transit and is steps from Reading Terminal Market and blocks from Chinatown and historic City Hall.
The Fabric Workshop and Museum is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FWM’s culture embraces diversity within the workplace, and outside, and welcomes all candidates to apply, without fear of discrimination.
To apply for a job opportunity at The Fabric Workshop and Museum (FWM), please follow the instructions for your desired open position listed below. For all general inquiries, email [email protected].
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Offers of employment are contingent upon the return of a satisfactory background check.
For information regarding applying for an apprenticeship, please visit the pages for High School Apprentice Training and College and Postgraduate Apprentice Training Programs.
Employment + Paid Internship Opportunities
Museum Shop Associate
FWM immediately seeks two (2) Museum Shop Associates who will be responsible for continuing the Fabric Workshop and Museum experience within the Museum Shop setting, and for its daily operations, in order to maximize profitability, provide exceptional customer service, and ultimately enhance the reputation of FWM. The Museum Shop Associate also serves as an ambassador for the museum by greeting guests and answering questions about the museum, current exhibitions, and store products.
The two positions are part-time (23 hours over 4 days) onsite, and require weekends, with the possibility of telework based on the City of Philadelphia’s COVID-19 policies.
The hours for the first position are Tuesday 11am – 6pm, Thursday 10am – 1pm, Friday 10:30am – 6pm, and Sunday 11:30am-5pm; the second are Wednesday 10am – 6pm, Thursday 1pm – 5pm, Saturday and Sunday 11:30am – 5pm.
The rate is $14/hour and benefits include vacation time and sick/personal days, paid holidays, access to an employee assistance program, use of FWM’s studios, FWM membership, FWM Museum Shop employee discount, American Alliance of Museums membership.
DUTIES & RESPONSIBILITIES
- Assists the Director of Facilities and Museum Shop with the following retail operations:
- Interacts with customers and provides optimum service.
- Processes daily sales transactions, shipping, and restocking/updating for in-store, phone, and e-commerce (web and IG shop) orders while providing a seamless experience for all guests.
- Maintains a neat and orderly store by dusting shelves, straightening merchandise, keeping register area clutter-free, and restocking bags and tissue paper as needed.
- Designs and installs Museum façade window displays.
- Coordinates inventory controls, including adding new inventory to point of sale software, conducting annual physical inventory counts, and working with auditors.
- Staffs on-site and off-site events related to Museum Shop merchandise.
- Serves as building keyholder.
- Opens and closes the building and Museum Shop on Sundays, Mondays, and occasionally during the regular work week, and whenever the Director of Facilities and Museum Shop is absent, occasionally including early mornings for gallery install and deinstall and special events and occasions.
- Prepares donation box deposits.
- In coordination with Visitor Services staff, monitors all activities on the first floor and ensures the Museum Shop is opened and closed on time.
- Helps Director of Facilities and Museum Shop identify inclement weather and monitor sidewalks for salt treatment in the winter, including placing wet floor signs at Museum Entrance.
- Reports any issues with visitors or artworks in the galleries, and emergencies including building alarms and facilities issues, leaks, HVAC, temperature, and maintenance to the Director of Facilities and Museum Shop.
- Works closely with security and building maintenance contractors.
- Communicates with building contractors in the absence of the Director of Facilities and Museum Shop.
- Performs thorough building closing procedures with security officers, including securing the back and front doors, and checking in with the Associate Director for Administration.
- Remains cognizant of security officers’ whereabouts and promptly reports security-related issues.
- Reports tardiness of Security and Building Maintenance Contractors.
- Performs other related duties as assigned by Supervisor.
- A minimum of 2 years of retail or equivalent sales experience.
- Strong organization, problem-solving, attention to detail, and customer service skills, including in-person and over the phone.
- Familiarity with POS (point-of-sale) system for cash receipts and sales, and basic math skills a requirement.
- Excellent communication skills.
- Ability to work in a fast-based environment and multi-task.
- Experience with handling art and delicate merchandise.
- Extensive knowledge of retail supervision merchandising techniques, store display, and selling methods.
- Proven knowledge of administrative procedures.
- Ability to adapt to change.
- Ability to work independently and as part of a team.
- Working knowledge of Microsoft Office.
- Available to work a flexible schedule based on Museum needs.
- Marketing, design, and/or web development experience a plus.
- Fluency in a foreign language, specifically Spanish or Mandarin, a plus.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Frequently required to stand
- Frequently required to walk
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Occasionally required to climb, balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
- Frequently required to lift/push/carry items less up to 50 pounds
Interested candidates should address a letter of interest, resume and contact information for 3 references to hiring manager Tracey Blackman, Director of Facilities and Museum Shop, at [email protected] Kindly include “Application: Museum Shop Associate” in the subject line of your email. Your letter of interest should indicate if you are interested in being considered for only one of the two shifts, or for either.
After applications are reviewed, selected applicants will be contacted for interviews. If you need assistance, contact Jessi Melcer, Human Resources Manager, at 215-561-8888 x234 or [email protected]
The Fabric Workshop and Museum (FWM) seeks students with an interest in Philadelphia’s arts and cultural community. Our interns are college sophomores, juniors, seniors, and graduate/post-graduate students who volunteer their time to gain first-hand experience in the programming and administration of a contemporary art museum and collaborative workshop.
Under the supervision of a staff member, interns assist with regular departmental activities and specific programmatic activities as assigned. Internships typically commence with the start of each semester and run through the end of the semester; however, applications are reviewed on a rolling basis. Interns are required to commit 10 hours minimum per week.
To apply for an internship opportunity at The Fabric Workshop and Museum (FWM), please email application materials (outlined below) to [email protected] with “Internship Application” in the subject line.
- Development Intern: Will work with the Development department, which oversees fundraising initiatives for FWM. The Development Intern will supply administrative support on activities including: grant writing for government, foundation, corporate, and individual sponsorship; cultivating museum membership; and helping to organize and staff events. Excellent writing skills are required. Some art history knowledge, non-profit management, or arts administration background is preferred.
- Education Intern: Will work with the Education department to assist with school group planning for the academic year; tours for adults, school groups, and family workshops; education program evaluation; and developing, assembling, and distributing educational packets.
- Finance Intern: Will work most closely with the Controller and senior administrative staff who are responsible for overseeing such activities as executing accounts payable & payroll; performing reconciliations; preparing grant reports for Development staff; managing the annual audit; and performing cash projections. Finance Intern duties will include processing weekly bills, copying and filing, compiling data into reports in Excel or Word, and other duties as assigned. Excellent organizational skills are required. An interest in accounting, business, and nonprofit management a plus.
- Museum Store Intern: The Museum Store Manager markets a wide selection of unique, artist-designed, functional objects created on-site at the Museum. This internship is an excellent opportunity to work in a non-profit arts organization, while simultaneously learning about general sales and marketing skills. The intern will work closely with the Manager, with an emphasis on developing an aggressive marketing plan, increasing annual sales, and establishing inventory control procedures. Marketing knowledge or business management knowledge is preferred; computer literacy is essential.
- Photo/Video Intern: The Photo/Video Intern will assist with tasks under the responsibility of the AV Department. This includes photo/video documentation of current events at FWM, from artists’ projects, education activities at the Museum, to assisting with set up of multi-media equipment. The intern will also assist with processing, editing, cataloging, and entering meta data of AV files to FWM’s Digital Asset Management system. Practical knowledge of photography, videography, and Adobe software—including Bridge, Photoshop, Lightroom, Premiere, and some database programs—is required.
- Studio Intern: The FWM Studio staff works with artists-in-residence on research, planning, and execution of artist projects. The Studio intern will have an opportunity to work in a creative and unique environment with experienced art professionals. Candidates should have a strong interest in art, be detail-oriented, work well with their hands, and be self-motivated. Studio internships are offered on an as needed basis.
Internship applicants must submit:
- Cover letter stating the reason for applying and what the applicant hopes to gain from the internship experience
- List of relevant coursework
After applications are reviewed, selected applicants will be contacted for interviews.